Terms and conditions for brand alliances

1) Terms & Conditions for Club Vistara

CV Points offer can only be redeemed by a Club Vistara member with a valid Club Vistara ID (CV ID). If you are not a Club Vistara Member, you can click here to enroll now
Club Vistara Points are valid for all services mentioned on the provided link https://tattvaspa.com/product-category/club-vistara/ through online booking.
The validity of the offer extends until May 25, 2025, or as per the terms and conditions outlined in the agreement between Tattva Wellness and CV.
Kindly note that this offer cannot be combined with any other promotional offers and cannot be exchanged for cash.
To earn CV Points, please provide your CV ID when making a payment on the link: https://tattvaspa.com/product-category/club-vistara/.
Enter a valid CV ID during the purchase process to be eligible for the credit of Club Vistara Points.
Earned CV Points will be credited to your Club Vistara account within 30 days after availing the service, excluding appointment cancellations.
Services are available during the operational hours of the spa, subject to the availability of desired time slots at the chosen outlet.
Only online reservations are eligible; walk-in or offline reservations are not accepted.
Kindly note that the offer does not apply on special occasions including Holi, Dussehra, Diwali, Christmas, New Year, Republic Day, and Independence Day.
All prices and offers, if applicable, include taxes and service charges.
Adherence to standard spa etiquettes is necessary to ensure a harmonious and enjoyable experience for all.
In the rare event of high demand for redemptions near the offer’s expiry date, we may encounter service capacity limitations, which could result in a non-redemption situation.
This offer is subject to withdrawal or modification based on availability and terms of the agreement between Tattva Wellness and CV.
For booking/reservation-related grievances or assistance, please reach out to Tattva Wellness’s centralized reservations team at 9999835852, 9999120413, or wecare@tattvaspa.com
This offer is subject to the laws of India, and any dispute arising from or related to this offer shall be exclusively under the jurisdiction of the courts of Delhi.
By availing this offer, members are considered to have accepted all the aforementioned terms and conditions.
Please note that the offer is subject to change without prior notice, & in the event of any dispute, Vistara & Tattva Wellness retain the right to make the final decision.
In case the CV ID is not mentioned or an invalid CV ID is entered at the time of booking, the member will not be able to claim CV Points for availing any Tattva Wellness Services.

Note: These additional terms and conditions complement and uphold the existing terms and conditions applicable to CV members mentioned on the website www.airvistara.com.

2) Terms & Conditions for Air India

FR Points offer can only be redeemed by a Flying Return member with a valid Flying Return ID (FR ID).
Flying Return Points are valid for all services mentioned on the provided link through online booking http://www.tattvaspa.com/airindia.
Kindly note that this offer cannot be combined with any other Tattva promotional offers.
Kindly note that this offer cannot be exchanged for cash.
To earn FR Points, please provide your FR ID when making a booking on the link: http://www.tattvaspa.com/airindia.
Enter a valid Flying Returns (FR) ID during the purchase process to be eligible for the credit of FR Points.
Earned FR Points will be credited to your Flying Return account within 30 days after availing of the service, excluding appointment cancellations.
Services are available during the operational hours of the spa, subject to the availability of desired time slots at the chosen outlet.
Only online reservations are eligible for accrual of Flying Return (FR) points.
Walk-in or offline purchases are not eligible for accrual for Flying Return (FR) points.
Kindly note that the offer does not apply on special occasions including Dussehra, Diwali, Christmas, New Year, Gandhi Jayanti, Valentine’s Day, Mother’s Day, Republic Day, and Independence Day.
All prices and offers, if applicable, include taxes and service charges. In cases where there are extra taxes & service charges, the same would explicitly be mentioned.
Adherence to standard spa etiquette is necessary to ensure a harmonious and enjoyable experience for all guests & patrons.
In the event of high demand for redemptions near the offer’s expiry date, Tattva may encounter service capacity limitations, which could result in non-redemption.
This offer is subject to withdrawal or modification based on availability and the terms of the agreement between Tattva Wellness and Flying Return.
For booking/reservation-related grievances or assistance, please reach out to Tattva Wellness’s centralized reservations team at 9999835852, 9999120413, or wecare@tattvaspa.com
This offer is subject to the laws of India, and any dispute arising from or related to this offer shall be exclusively under the jurisdiction of the courts of New Delhi.
Please note that the offer is subject to change without prior notice, and in the event of any dispute, Air India & Tattva Wellness retain the right to make the final decision.
In case the FR ID is not mentioned, or an invalid FR ID is entered at the time of booking, the member will not be able to claim FR Points for availing any Tattva Wellness Services.
In case of any issues regarding FR points, guests are requested o please contact Air India Support Team.
By availing of this offer & making the purchase, members are considered to have accepted all the aforementioned terms and conditions, any & all terms & conditions stipulated for the electronic web portal www.tattvaspa.com, and any & all terms & conditions stipulated as standard spa etiquettes.

Note: These additional terms and conditions complement and uphold the existing terms and conditions applicable to FR members mentioned on the website www.airindia.com.